Thank you for supporting the return of racegoers to Chepstow Racecourse.
With social distancing still in place during this time, we have put in place a range of new safety measures to welcome back spectators in a Covid-secure way.
Things might be a little different but we’re confident you’ll still be able to enjoy all the excitement and fun you’d expect from a great day at the races!
We ask everybody to work together along with our staff and stewards to ensure a safe and thoroughly enjoyable event for all.
What To Expect – Key Information
Advance Bookings Only
Tickets are only available in advance and cannot be bought on the gate to ensure all racegoers complete Track & Trace.
Social Distancing
Racegoers must comply with the two-metre rule whilst at the races.
Household Only
You can only socially mix in close proximity to your own household and must remain socially distanced from others at all times.
Take A Seat In The Zone
All alcohol must be consumed in the designated Drinking Zone. Please remain seated whilst drinking and observe social distancing.
One Way Systems
Please pay attention to the clear signage that will direct you around the racecourse in the safest way possible.
Card Only Bars
Only card payments are permitted to reduce the handling of cash.
Face Masks
Face masks must be worn by everyone who isn’t exempt for medical reasons in all inside areas.
Sanitising Stations
Racegoers should maintain regular hand sanitising using the on-site stations.
Still got questions? Below is a more detailed FAQs to help you.
Before you arrive
Your responsibilities as a spectator, are as follows;
- If you display any Covid 19 symptoms on the day you are due to attend the racecourse or are required to self-isolate, please email, info@chepstow-racecourse.co.uk to receive a transfer or full refund. You cannot attend the meeting if displaying Covid symptoms, neither can any member of your social bubble or household.
- Ensure you have completed the test and trace requirements
How do I book tickets and are there any restrictions?
All tickets must be booked online and must be booked in advance. We are unable to sell tickets on the gate. Advance tickets close once gates open (or when capacity has been reached).
Everyone who attends must complete the NHS Track & Trace details at the checkout. This is a government requirement and tickets will not be sent until we’ve had the relevant Track & Trace contact details.
How do I book a table in the restaurant or a hospitality facility?
Currently, we’re unable to offer a restaurant or hospitality as no inside areas are permitted to open.
What should I expect when I arrive at the course?
When arriving at the racecourse, please have your photo ID and e-ticket ready to be checked. We also ask customers to maintain social distancing if having to queue.
Only customers who have booked or registered for their ticket in advance will be allowed to enter the racecourse.
Face masks must be worn in all inside areas (unless medically exempt) when visiting the bathroom or bar. Face masks aren’t required when outside but we’d encourage you to continue wearing covering when queueing.
Please be aware that your temperature may be taken upon entry.
How to get to the racecourse?
You can arrive at the racecourse on foot, by public transport and by car with your own household or support bubble.
Spectators are encouraged to use private transport where possible.
Please check our ‘how to find us’ page for more information.
What can I/can’t I bring with me?
Everyone attending must ensure they bring with them:
- Your e-ticket. This can either be printed or shown on your phone
- Photographic ID to gain access with your ticket
- A face mask
Please keep bags no larger than A4 size. Please be aware that no food or drink can be brought into the racecourse.
What shall I wear?
This is an outdoor event with no inside areas available so we strongly encourage you to dress with comfort in mind and be prepared for the weather!
What time shall I arrive?
Please check the website for the most up-to-date times. Gates normally open two hours before the first race. Please allow extra time for entry as there may be delays for ID and other checks due to Covid-19 Regulations.
What security measures should I expect?
You may be subject to a bag search on arrival. Please ensure bags are no larger than A4 size as these will not be permitted.
Please be aware that only food and drink purchased at the racecourse can be consumed whilst visiting. No food or drink can be brought into the racecourse.
What food and drink will be available?
A range of delicious food and selection of alcoholic and non-alcoholic drinks can be purchased from our various quality outlets across the racecourse.
Alcohol can only be consumed in the designated Drinking Zones across the course and you must be seated.
Can I smoke?
If you smoke, please use the designated smoking areas on the lawns.
Can I still buy a racecard?
We’ve moved away from printed racecards, and now have free digital racecards. Digital racecards will be available 24 hours before each fixture. Racecards can be view here.
Are you accepting cash payments?
The racecourse will operate as a cashless venue and we will only be accepting card payments at our bars and payment points.
The only outlet that will accept cash is the on-course Bookmakers.
Our ATMS’s will not be in operation, so if you wish to place a cash bet with a bookmaker please bring this with you. The tote accepts debit card payments (not credit card).
Can I place a bet?
We are delighted to welcome back Tote betting on-course.
There will be Tote kiosks throughout the racecourse offering the full range of bets on all UK and Irish racing.
Bets can be placed via debit card or via mobile, though a cash service with the Tote will be available if needed. You also have the option to bet with the Tote website on your mobile phone or use the on-course bookmakers.
How do I leave the racecourse?
Please be considerate to all those leaving and maintain social distancing. We request that you leave the racecourse and make your way safely directly home.
Thank you for your support. We are looking forward to welcoming back racegoers to once again enjoy watching exciting live horse racing.
